How to restart the Communication Service in Vetera

Modified on Fri, 17 May at 4:13 PM

This Article will show you how to restart the Communication Server in the Vetstoria Interface in Vetera to establish again the connection between Vetstoria and Vetera.


If the online booking tool for your clinic  has been automatically turned off due to the API failure. It will automatically come back on with the restoration of the connectivity. 


Please restart the Vetera service following the below steps:


1. Please click on "Extras" > "Einstellungen" > "Termin" > "Einstellungen" > "Schnittstelle"




2. Click here under in the Vetstoria interface, click "Dienst einrichten"  and then click "Neustart"




3. Then save the settings and restart Vetera 



If you have any questions or if you need further help, please login to Vetstoria to chat with our team or use the Contact Support form linked at the top of this page.  





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