Admin Settings

Modified on Sat, 17 Sep, 2022 at 12:42 PM

This article will walk you through the different "Admin only" settings which can be used by Vetstoria to further customise the client's booking tool when required.

Configurations

Start on First Slot Date

This setting, when enabled shows the first date with slots when slots are loaded for the first time. For example, lets say you're accessing the tool on the 14th of January but the clinic has slots only starting in February, if this is disabled you will see a page with empty slots as follows.  


start on fist slot



Enabling this setting will automatically take you to the day with the first available slot (as shown below) without you having to manually do this. 


start on fist slot2

Sync PMS deleted Appointments


When an appointment is deleted on the clinic's PIMS, enabling this setting will automatically identify this and indicate this on Vetstoria. If disabled, appointments deleted on the PIMS will be still shown as an active appointment on Vetstoria.


cancelled in pims

Auto Sync PMS calendars

Enabling this setting will automatically sync calendars the with PIMS every week.

 

Maximum Search Ahead

Specify the maximum number of days the system searches ahead for available slots. 

Warning

Please be vigilant when you increase the number of days as this can direct affect the time it takes to load the slots. 

 

Ask for Client Type


Specify if the pet owner is required to indicate that they are a new client or not.

client type



Allow Special Characters

Specify if special characters can be entered by the pet owner when they input their details.

Skip Appointment Confirmation Step

This will disable the confirmation stage and direct the customer to the Appointment Booked page.

Ask previous vet details

Enabling this setting will prompt new clients to enter their previous vet details
prev vet
 

Features

Smart-link to Digital Marketing Mapping Rules

Refer the following article: Matching Smartlinks with corresponding digital marketing links based on the rules defined

Week Selection in Slot Exclusions

This adds more functionality to slot exclusion rules where the clinic can configure rules on a based on the week. 

 

A/B Testing

Enabling this allows the clinic to test different setup options to see which one is the most efficient. i.e is there a better conversion rate when the maximum number of slots are set to 10 or if there is no limit?


Warning

When a test for a particular set of settings are in progress, no configuration changes can be made to these settings until the test is stopped

 

Display Slots based on time

Enabling this gives the pet owner the option to select the slots based on the time of the day. 


time

Variable Appointment Type Duration

Enabling this allows the clinic to add multiple durations for one appointment type. 

Telemedicine Integration

Enabling this, enables the Telemedicine feature for the clinic

Online Payment Collection

Enabling this, enables the payment feature for the clinic

Local Currency

Specify the local currency that is displayed to the pet owners when they make payments

Note:

This is only applicable if Online Payment Collection is enabled. 

Workflows and Content Pages

Enabling this, enables the workflows and content pages (Disclaimer) feature for the clinic

Post Booking Redirection

  • You can specify a URL which a pet owner is directed to upon the confirmation of an appointment
  • You have the option of adding a separate URL for both new and returning clients


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