The Main Dashboard Overview

Modified on Mon, 22 Jan 2024 at 12:27 PM

This article will help you understand all the charts on your home page.

All Booked Appointments

 

Gives a comparison of the total appointments booked in the current week vs the previous week

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Appointments From New Clients

 

Gives a comparison of the total appointments booked by new clients in the current week vs the previous week

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All Dropped Appointments

 

Gives a comparison of the total amount of clients that dropped out of the booking process in the current week vs the previous week

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Dropouts from New Clients

 

Gives a comparison of the total amount of new clients that dropped out of the booking process in the current week vs the previous week.

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Appointments By Date

 

Appointments booked by your clients for a specific period are displayed in this chart. You can see the appointments made during a selected period of time by selecting a desired time from the dropdown date selector just below the graph. This is further segregated into appointments booked by New Clients (Blue) and Existing Clients (Light Blue)

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Life Time Appointments

 

This chart shows all the number of appointments made for your clinic since it’s inception.

 

 

 

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Appointment Origin

 

This 'treemap chart' shows you the appointments made from different origins. The bigger the box, the more this is used.
Hover over a box to see further detail including the counts.

 

 

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Summary of Conversions

This funnel chart shows you the number of user conversions made through to the end of the Booking process and completed the booking.

Progress bars indicate the traffic or the number of users of other steps in comparison to the ‘Widget Page’ step.

Conversion percentages are presented in comparison to the previous step(i.e: The percentage of ‘Appointment type’ is calculated compared to the ‘Branch’). It indicates how many users have converted from one step to the other step in the booking process.

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Appointments booked per vet

 

This chart shows the number of appointments booked by a vet on average as compared to other clinics in your area.  

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Out of Hours Bookings

 

This chart will show you all the out of hour appointments booked at your Clinic as a Percentage. This can be compared to the benchmark percentage figure.

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Appointments Vs. Type

 

This pie chart shows you how many times an appointment type has been booked.
Hover over a segment with your mouse to see the counts. You can also adjust the date range using the drop-down date selector bottom left

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Digital Marketing

 

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The summary of your digital marketing campaigns has moved to the bottom of this screen.

Click here visit our Knowledge Base for more information in this.

 

Disabling your booking tool

You can completely disable your online booking tool by clicking on the green Booking Enabled toggle on the top right corner of your admin panel.

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Once turned off the button should turn red and should indicate that the Booking is disabled as shown below:
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If you have any questions or if you need further help, please login to Vetstoria to chat with our team or use the Contact Support form linked at the top of this page. 

 

 

 

 

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